At AnalyzerSale.com, we stand behind the quality and reliability of every electronic testing and measuring instrument we sell. Our Warranty & Support Policy ensures peace of mind and long-term product satisfaction for every customer.

Warranty Coverage

All products purchased from Analyzer Sale Indonesia are covered by a manufacturer’s warranty and backed by our after-sales support team. The standard warranty period varies by product, typically ranging from 12 to 24 months, and covers defects in materials and workmanship under normal use.

Warranty coverage includes:

• Product repair or replacement for manufacturing defects

• Technical support and diagnostics assistance

• Spare parts or service options for eligible devices

Products not covered include damage caused by misuse, improper handling, unauthorized repairs, or accidents.

Technical Support & Service

Our dedicated technical team provides expert support for setup, calibration, and troubleshooting of instruments such as oscilloscopes, spectrum analyzers, signal generators, RF analyzers, and calibration tools. Support is available by email, phone, or online form, ensuring quick and efficient assistance.

We also provide firmware updates, maintenance tips, and product documentation to help you keep your equipment performing at its best.

 Warranty Claim Procedure

1. Contact our support team via support@analyzersale.com with your order details and a brief description of the issue.

2. Our team will issue a Return Material Authorization (RMA) number and provide return instructions.

3. Ship the product securely, including all accessories and packaging.

4. Upon inspection, we will repair or replace the item according to the warranty terms

Global Customer Support

With over 20 years of experience, AnalyzerSale.com serves customers worldwide from Jakarta, Indonesia, providing dependable after-sales service and trusted technical support for professional test and measurement instruments.

Your satisfaction and confidence in our products are our top priorities — because at Analyzer Sale, we measure success by your trust and performance.